Order Cancellation Policy

At Counselling With GC (CWG), we aim to process and dispatch your orders as quickly as possible. Please review your order details carefully before completing your purchase.

1. Cancellation Before Dispatch

Customers may request cancellation only before their order has been dispatched. Please contact the CWG Support Team as soon as possible after placing your order. Cancellation requests are subject to confirmation.

2. Cancellation After Dispatch

Once an order has been packed, shipped, or handed over to our delivery partner, cancellation may no longer be accepted.

3. Refund for Approved Cancellations

If a cancellation is approved and a refund is applicable, it will be processed through the appropriate payment method in accordance with applicable requirements.

4. Changes to Order Details

Please verify your product selection, variant, quantity, and shipping details before confirming your order. Requests to change an order after processing has started may not be accepted.

5. How to Request Cancellation

Please contact the CWG Support Team using the contact details provided on our website. Include your order number and registered contact details so that our team can review your request.

Website: counsellingwithgc.com

Please use the customer support contact details listed on our website.

Nothing in this policy is intended to limit any rights available to consumers under applicable law.